Make sure you try the Test Video before you purchase a class. The Test Video is located on the Online Courses page above the list of classes.
Try both test videos, since one is for the "Runs on PC" classes and the other is for the "Runs on PC/MAC" classes. (One uses Windows Media Player and the other uses Flash.) If you have a problem with the test video, don't purchase a class until this is resolved. Call our office and we will assist you.
Try the test video for MAC and Windows/PC. This test video is in Flash. You should only sign-up for classes that say "Runs on PC/MAC." If you have a problem with the test video, don't purchase a class until this is resolved. Call our office and we will assist you.
You likely clicked on the "View Video" for that segment multiple times and now have 2 or more videos of that segment playing simultaneously. Look at the bottom taskbar and see if this is the case. Close the extra videos so only one is playing.I'm taking a PC class and I cannot move the bar on the video player to fast forward in a segment. What is the problem?
You may not have the latest version of Windows Media player. We provide a link below the video player to download the newest version. Call our office and we will help you, if you are having problems doing this.